SYNERJE

Privacy Policy

Effective Date:
01/01/2025  Last Updated: 05/19/2025

  1. Introduction

Welcome to SYNERJE Global Solutions (“Company”, “Website”, “we”, “our”, or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you visit or use our website and services, in compliance with applicable laws, including the Virginia Consumer Data Protection Act (VCDPA), the California Consumer Privacy Act (CCPA/CPRA), and the General Data Protection Regulation (GDPR).

By using our website, you agree to the terms of this Privacy Policy.

  1. Information We Collect

We collect various types of personal information, including:
• Full name, email address, and phone number (if provided)
• Billing and payment details (for purchases or service subscriptions)
• Internet Protocol (IP) address, browser type, device identifiers
• Website usage data and analytics through cookies and tracking tools

We may also collect additional information if you contact us directly or complete forms on our site.

  1. How We Use Your Information

We use the data we collect to:
• Deliver and manage our services
• Respond to inquiries and provide customer support
• Improve website performance and user experience
• Send marketing, promotional, and account-related communications (only if you opt-in)
• Detect and prevent security threats or fraudulent activity

  1. Cookies and Tracking Technologies

Our website uses cookies, web beacons, and similar technologies to:
• Analyze traffic and usage patterns
• Personalize content and user experience
• Remember user preferences

You can choose to disable cookies via your browser settings, but this may affect some functionalities on our site.

  1. SMS Communication Policy

By submitting your phone number and opting in, you consent to receive SMS messages from SYNERJE Global Solutions which may include:
• Transactional alerts and account updates
• Marketing and promotional offers
• Customer service responses

Your Rights:
• You can opt out of SMS messages anytime by replying “STOP”
• Message and data rates may apply
• We do not sell or share your phone number with third parties for marketing

  1. Your Privacy Rights Under VCDPA, GDPR & CCPA/CPRA

For Virginia Residents – VCDPA
• Right to Access: Know if your personal data is being processed
• Right to Correct: Fix inaccuracies in your personal data
• Right to Delete: Request removal of your data
• Right to Data Portability: Obtain a copy of your data in a portable format
• Right to Opt Out: Object to targeted advertising or profiling

For European Union (EU) Residents – GDPR
• Right to Access: Request access to the personal data we hold
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data (“Right to be forgotten”)
• Right to Restriction/Objection: Limit or object to certain processing
• Right to Data Portability: Request your data in a structured format

For California Residents – CCPA/CPRA
• Right to Know: What personal data we collect and how it is used
• Right to Delete: Request deletion of your personal data
• Right to Opt-Out: Prevent the sale or sharing of personal information (we do not sell data)
• Right to Correct: Fix inaccurate personal data
• Non-Discrimination: You will not be discriminated against for exercising your privacy rights

To exercise any of these rights, please contact us (see Section 9 below).

  1. Sharing Your Information

We do not sell or rent your personal information. We may share it with:
• Trusted service providers (e.g., payment processors, analytics tools)
• Legal authorities if required by law or to protect legal rights
• Third-party integrations used on our site under strict confidentiality

All third parties must adhere to the same data protection obligations we do.

  1. Data Security

We implement industry-standard security protocols to protect your data from unauthorized access, disclosure, or loss. While we strive for complete security, no method of electronic transmission or storage is 100% secure. Please take reasonable precautions when using the internet.

  1. Contact Us

If you have questions about this Privacy Policy, your rights, or how your information is handled, please reach out to us:
Email: [email protected]
Phone: 1.800.333.4322

This Privacy Policy may be updated periodically. Any changes will be reflected on this page with the revised “Last Updated” date.